SLASH SUPPORT INC d.b.a. CSS Corp

CSS Corp is a new age IT services and technology company.

About SLASH SUPPORT INC d.b.a. CSS Corp

CSS Corp is a new age IT services and technology company that harnesses the power of artificial intelligence, automation, analytics, cloud and digital to address customer needs. With a global presence across five continents, the company is well-positioned to provide multilingual and omnichannel services that drive business impact. The company partners with leading enterprises to help them realize their strategic business outcomes. CSS Corp’s team of 6400 technology professionals across 18 global locations is passionate about helping customers differentiate and succeed. We act as your catalyst for growth by enabling enterprises to transform from traditional models and help them identify new revenue streams. For more information, please visit www.csscorp.com

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Milpitas, California, United States

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Target Company Size

501 to 1,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.