WhiteBrick

Digital Employee Experience

About WhiteBrick

Welcome to WhiteBrick. We are all about digital employee experience design. Our mission: creating an HR experience that inspires people and makes them more creative and productive. We believe HR is not just another business process, it's about offering intuitive services that help people get the best out of their career. We work with HR teams to empower employees by offering a high-value, fully integrated HR products and services, any time, any place. To match the employee need with what is technologically feasible and often already available in organisations we leverage the ServiceNow® platform. We put consumer-like services at the heart of HR and build a platform that gives professionals what they need to be at their best and drive their careers.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    The Netherlands

Partner Locations

  • EMEA

    The Netherlands

ServiceNow Assure

Headquarters

Dordrecht, Zuid-Holland, The Netherlands

ServiceNow Partner Type

Services

Industry

Financial Services, Telecom Media Technology

Customer Satisfaction Score

4.5 out of 5 from Responses

Target Company Size

101 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.