SPOC sp. o.o.

SPOC is a dedicated ServiceNow partner supporting customers globally. Our area of expertise includes ITSM, ITOM, PPM and bespoke applications.

About SPOC sp. o.o.

SPOC is a leading ServiceNow partner supporting customers globally. Over the years we have seen the Now Platform evolve. We have been able to grow along with it. SPOC has progressed from specializing in ITSM to utilizing the Now Platform across the enterprise, by developing business applications quickly and effectively. We are based in Poland, a Central European location which allows us to deliver services at an incomparable benefit-cost ratio. Whether it's consulting services, implementation services, technical support, authorized training or the resale of licenses, we aim to achieve mutual benefits with our customers. We are a dedicated ServiceNow partner which believes in building meaningful, long term relations by delivering premium products and services. Our goal is to help customers achieve business objectives by tapping into the potential of the ServiceNow Platform.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner

ServiceNow Expertise

  • Certified Master Architect (CMA)


Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 7
  • Suite Certification - HR Professional 2
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 5
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 19
  • Certified Implementation Specialist – Event Management 5
  • Certified Implementation Specialist – Service Mapping 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 58
  • Suite Certification - ITSM Professional 12
Now Platform App Engine
  • ServiceNow Certified Application Developer 32
Security Operations
  • Certified Implementation Specialist – Security Incident Response 2
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 4
  • Certified Implementation Specialist – Project Portfolio Management 17

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA


ServiceNow Resale Territories

  • EMEA

    Luxembourg, Estonia, Lithuania, United Kingdom, Latvia, Belgium, Poland

Partner Locations

  • EMEA


ServiceNow Assure


Poznań, Wielkopolskie, Poland

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

IT Service Management, Now Platform App Engine


Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.08 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.