Partnering with our clients since 25 years to transform their data, processes and workflows into value.

About STI GmbH

Since 25 years it has been our mission at STI to partner with our clients to ensure that their data meets their business needs and generates business value for them. With our vast experience in IT as well as in understanding the customer's business needs, we have a long track record in bridging the gap between these two fundamental fields. With our expertise, we support our clients to gain maximum value of their ServiceNow needs/instances.

Product Line Certifications

Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA


Partner Locations

  • EMEA



Ismaning, Bavaria, Germany

ServiceNow Partner Type



Energy and Utilities, Financial Services, Healthcare and Life sciences, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.