SEI is a management consulting firm that partners with clients to deliver transformative solutions across industries.

About SEI

At SEI our vision is to uphold our culture and values while being the consulting firm of choice for clients and talent in the top U.S. markets. We're a collaborative team of seasoned problem solvers, approaching every project as leaders in our fields and partners in execution. We're nimble, humble, and driven, offering the quality of local services with the strength of nationwide resources. Although SEI remains an agnostic company focused on providing the best solution for each customer, we are also proud to partner with a number of industry-leading technology providers — including Microsoft, Servicenow, Salesforce, Snowflake and AWS. In our commitment to excellence, we've had the honor of being recognized for our hard work, collaborative culture, and employee ownership model. These accolades show, above all, that SEIers love what we do and who we work with. Founded in 1992 and headquartered in Cincinnati, SEI has organically grown to over 500 employees across 13 US Markets.

ServiceNow Designations & Awards

Consulting And Implementation Partner


  • Sales Accreditation

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States


Cincinnati, Ohio, United States

  • Consulting & Implementation Specialist
Product Line Achievements
  • Accreditation
  • Education
  • Financial Services
  • Healthcare and Life Sciences
Customer Satisfaction Score

0 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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