A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About TBConsulting LLC
TBConsulting believes deeply in Partnership, Passion, and Innovation. We reflect this each day in our service and commitment to current and future clients. We continually seek to partner with clients empowering them to work towards digital transformation by helping to free up internal IT to work on strategic projects which better align the Business and IT.
TBC offers managed services encompassing:
• ServiceNow Suite
• Cybersecurity
• Business Continuity/Disaster Recovery
• Business Impact Analysis
• Desktop as a Service
• Private Cloud
• Unified Communications
• Software Defined WAN
Each of our service offerings has been engineered to accommodate the most rigorous of workloads, while providing exceptional professional service in times where tight SLAs must be met by utilizing the TBC 24/7/365 U.S. based IT Operations Center.
Product Line Certifications
Governance, Risk and Compliance
- Certified Implementation Specialist – Vendor Risk Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
- ServiceNow Certified Application Developer 1
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States
ServiceNow Resale Territories
-
AMS
United States
ServiceNow Service Provider Territories
-
AMS
United States
Partner Locations
-
AMS
United States
Headquarters
Scottsdale, Arizona, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
- Service Provider Specialist
Industry
- Education
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)