TeamViewer GmbH

TeamViewer connects people, places, and things around the world on the widest array of platforms and technologies.

About TeamViewer GmbH

Launched in 2005, TeamViewer focuses on cloud-based technologies to enable online remote support and collaboration globally. To thrive now and in the coming years, businesses and individuals need remote desktop support, remote access, and online collaboration to be able to connect worldwide. TeamViewer is at the forefront of that innovation. We believe that wonderful things happen when people get together, and technology should make this possible for them from anywhere in the world. It should act as a catalyst to promote and amplify people's ideas and their ability to solve issues and overcome challenges. TeamViewer: * has been installed on over 1.5 billion devices (each device generates a unique ID) * creates 750,000 new IDs every day * has over 30 million devices online at any given time * speaks your language with the software and support in more than 30 languages

Country and Region Coverage

Partner Locations

  • EMEA

    Germany

Headquarters

Goppingen, Baden-Wurttemberg, Germany

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

Target Company Size

501 to 1,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.