A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Thirdera LLC
Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential. We are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW.
ServiceNow Designations & Awards
Industry Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
9
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 28
- Certified Implementation Specialist – Field Service Management 3
- Suite Certification - CSM Professional 21
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 12
- Certified Implementation Specialist – Vendor Risk Management 9
HR Service Delivery
- Certified Implementation Specialist – Human Resources 46
- Suite Certification - HR Professional 33
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 9
- Certified Implementation Specialist – Software Asset Management 27
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 5
- Certified Implementation Specialist – Discovery 43
- Certified Implementation Specialist – Event Management 36
- Certified Implementation Specialist – Service Mapping 23
IT Service Management
- Certified Implementation Specialist – IT Service Management 125
- Suite Certification - ITSM Professional 75
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 2
- ServiceNow Certified Application Developer 94
Security Operations
- Certified Implementation Specialist – Security Incident Response 26
- Certified Implementation Specialist – Vulnerability Response 19
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 15
- Certified Implementation Specialist – Project Portfolio Management 20
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Colombia, Mexico
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APJ
Australia
ServiceNow Resale Territories
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AMS
Canada, United States, Colombia, Mexico
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APJ
Australia
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EMEA
Germany
ServiceNow Service Provider Territories
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AMS
Canada
Partner Locations
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AMS
Canada, United States
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APJ
Australia
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EMEA
The Netherlands
ServiceNow Assure
Headquarters
Broomfield, Colorado, United States
ServiceNow Partner Type
Next Gen Authorized Training, Public Sector, Sales, Service Provider, Services, Technology
Product Line Achievements
IT Asset Management, Customer Service Management, Governance, Risk and Compliance, HR Service Delivery, IT Service Management, Strategic Portfolio Management, Now Platform App Engine, Security Operations, IT Operations Management
Industry
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics
Customer Satisfaction Score
4.54 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.