A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Thirdera LLC
Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential. We are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Master Architect (CMA)
5
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 21
- Certified Implementation Specialist – Field Service Management 3
- Suite Certification - CSM Professional 16
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 9
- Certified Implementation Specialist – Vendor Risk Management 6
HR Service Delivery
- Certified Implementation Specialist – Human Resources 33
- Suite Certification - HR Professional 26
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 5
- Certified Implementation Specialist – Software Asset Management 23
IT Business Management
- Certified Implementation Specialist – Application Portfolio Management 9
- Certified Implementation Specialist – Project Portfolio Management 11
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 4
- Certified Implementation Specialist – Discovery 34
- Certified Implementation Specialist – Event Management 31
- Certified Implementation Specialist – Service Mapping 20
IT Service Management
- Certified Implementation Specialist – IT Service Management 87
- Suite Certification - ITSM Professional 51
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 59
Security Operations
- Certified Implementation Specialist – Security Incident Response 16
- Certified Implementation Specialist – Vulnerability Response 11
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Colombia, Mexico
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APJ
Australia
ServiceNow Resale Territories
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AMS
Canada, United States, Colombia, Mexico
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APJ
Australia
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EMEA
Germany
Partner Locations
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AMS
United States
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APJ
Australia
ServiceNow Assure
Headquarters
Leesburg, Virginia, United States
ServiceNow Partner Type
Next Gen Authorized Training, Public Sector, Sales, Services, Technology
Product Line Achievements
Security Operations, IT Operations Management, IT Asset Management, HR Service Delivery, Now Platform App Engine, Governance, Risk and Compliance, IT Business Management, Customer Service Management, IT Service Management
Industry
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics
Customer Satisfaction Score
4.61 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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