A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Thirdera LLC
Thirdera is an Elite-level ServiceNow partner, enabling customers to leverage the power of the ServiceNow platform through workflow-enabled services and solutions. Founded in 2021, Thirdera has quickly become the largest global pure-play ServiceNow partner and an industry leader, winning recognitions including the 2022 ServiceNow Global Emerging Industry Solutions Partner of the Year and 2023 ServiceNow Americas IT Workflow Partner of the Year. With unmatched expertise in user experience design, process optimization, and technology innovation, Thirdera offers world-class guidance to help businesses accelerate growth and productivity via transformation, digitization, and automation. Visit www.thirdera.com for more information.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
18 -
Certified Technical Architect (CTA)
32
Accreditations
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Presales Accreditation127
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Sales Accreditation164
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Delivery Accreditation373
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 61
- Certified Implementation Specialist – Field Service Management 9
- Suite Certification - CSM Professional 41
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 27
- Certified Implementation Specialist – Vendor Risk Management 15
HR Service Delivery
- Certified Implementation Specialist – Human Resources 74
- Suite Certification - HR Professional 49
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 25
- Certified Implementation Specialist – Software Asset Management 35
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 8
- Certified Implementation Specialist – Discovery 71
- Certified Implementation Specialist – Event Management 52
- Certified Implementation Specialist – Service Mapping 34
IT Service Management
- Certified Implementation Specialist – IT Service Management 200
- Suite Certification - ITSM Professional 132
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 7
- ServiceNow Certified Application Developer 201
Security Operations
- Certified Implementation Specialist – Security Incident Response 43
- Certified Implementation Specialist – Vulnerability Response 43
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 27
- Certified Implementation Specialist – Project Portfolio Management 32
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Colombia, Mexico
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APJ
Australia, India, New Zealand
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EMEA
Ireland, The Netherlands, France, United Kingdom, Spain
ServiceNow Resale Territories
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AMS
Canada, United States, Colombia, Mexico
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APJ
Australia
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EMEA
Gibraltar, Monaco, The Netherlands, Luxembourg, France, Portugal, United Kingdom, Spain, Belgium, Germany, Israel
ServiceNow Service Provider Territories
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AMS
Canada, United States
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EMEA
The Netherlands, France, Portugal, United Kingdom, Spain, Israel
Partner Locations
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AMS
Canada, United States, Mexico
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APJ
Australia, New Zealand
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EMEA
The Netherlands, France, United Kingdom, Spain
Headquarters
Broomfield, Colorado, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
- Built with ServiceNow Offerings
Product Line Achievements
- IT Asset Management
- Customer Service Management
- Certification
- Governance, Risk and Compliance
- AppStore
- IT Service Management
- Strategic Portfolio Management
- Accreditation
- Now Platform App Engine
- HR Service Delivery
- Security Operations
- IT Operations Management
SERVICENOW WORKFLOW ACHIEVEMENTS
- Creator Workflow
- Customer Workflow
- Employee Workflow
- Technology Workflow
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
- Next Gen Authorized Training
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- TMT
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.36 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.