Trianz Digital Consulting Inc

Trianz is a ServiceNow Premier partner enabling enterprises to optimize enterprise service management platforms with end-to-end optimization.

About Trianz Digital Consulting Inc

Working with the Trianz ServiceNow team, which has dozens of certifications and a culture of continuous learning, ensures that our clients have access to talent who optimize current technology and industry skills. With hundreds of enterprise service management deployments over 16 years, Trianz brings unique insights and best practices from a wealth of diverse cross-industry implementations.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 3
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 4
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 4
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 4

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

  • EMEA

    South Africa

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Herndon, Virginia, United States

ServiceNow Partner Type

Sales, Services

Industry

Education, Financial Services, Healthcare and Life sciences, Manufacturing

Customer Satisfaction Score

4.75 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.