A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Unifii Ltd
Unifii is a specialist consultancy that helps clients align their technology with their business goals and deliver the tools and processes needed to support the business internally and externally. They enable businesses to respond to market opportunities faster, by simplifying the service delivery, integrating disparate systems and automating processes. And they do this by combining best in class integration and automation tools with specialist strategy, technical expertise and client-side experience in effective project delivery. Through their work, they have helped numerous clients develop their technology to be able to respond faster and more effectively to their needs.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Technical Architect (CTA)
2
Accreditations
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Presales Accreditation11
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Sales Accreditation16
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Delivery Accreditation42
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 5
- Certified Implementation Specialist – Field Service Management 5
- Suite Certification - CSM Professional 5
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 6
- Suite Certification - HR Professional 6
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 3
- Certified Implementation Specialist – Event Management 1
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 16
- Suite Certification - ITSM Professional 9
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 14
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
- Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 9
Country and Region Coverage
ServiceNow Implementation Territories
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EMEA
Ireland, United Kingdom
ServiceNow Resale Territories
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AMS
United States
-
EMEA
Ireland, United Kingdom
Partner Locations
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EMEA
Ireland, United Kingdom
Headquarters
London, London, United Kingdom
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
Product Line Achievements
- AppStore
- Certification
- Accreditation
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
3.77 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.