Unifii Ltd

Unifii Limited is a leading integration and automation ServiceNow specialist. We believe in simple not complex, in data not code.

About Unifii Ltd

Unifii is a specialist consultancy that helps clients align their technology with their business goals and deliver the tools and processes needed to support the business internally and externally. They enable businesses to respond to market opportunities faster, by simplifying the service delivery, integrating disparate systems and automating processes. And they do this by combining best in class integration and automation tools with specialist strategy, technical expertise and client-side experience in effective project delivery. Through their work, they have helped numerous clients develop their technology to be able to respond faster and more effectively to their needs.

Product Line Certifications

HR Service Delivery
  • Suite Certification - HR Enterprise 2

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Ireland, United Kingdom

ServiceNow Resale Territories

  • EMEA

    Ireland, United Kingdom

Partner Locations

  • EMEA

    Ireland, United Kingdom

ServiceNow Assure

Headquarters

London, London, United Kingdom

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

IT Service Management, IT Business Management

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.47 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

501 to 10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.