vCloud Tech Inc.

IT Software Reseller

About vCloud Tech Inc.

With over 20 years of technology consulting experience, vCloud Tech provides robust IT solutions for the Next-Gen software-defined computing, storage and networks. Our core expertise is in native Cloud Solutions, Digital Enterprise, Cybersecurity, DevOps, Hybrid IT and software licensing where we take out complexities and increasing productivity.

Country and Region Coverage

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States


Rolling Hills Estates, California, United States

ServiceNow Partner Type



Education, Government, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.