Westbury Analytics

Accelerate your time-to-value from Performance Analytics with our expert implementation services and leading-edge apps exclusively focused on PA.

About Westbury Analytics

Westbury Analytics is exclusively dedicated to Performance Analytics implementation services. We provide full lifecycle services for PA provided by expert, PA-certified consultants with 10+ years of reporting and analytics experience. There are 3 challenges frequently encountered when building PA content: Connecting the business goals of IT to the underlying elements in PA to deliver actionable insights, Developing the technical expertise to assemble PA elements in ways that deliver actionable insights, Leveraging OOTB content as part of frameworks to accelerate the time-to-value of your PA investment We eliminate those challenges with our methodology so you can leverage OOTB KPIs within frameworks we have created based on best practices. While every organization has its specific requirements in dashboarding, many organizations also share common demands. By using OOTB KPIs uniquely configured in our frameworks, PA implementation projects are completed faster and with higher quality.

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    The Netherlands

Partner Locations

  • EMEA

    The Netherlands

ServiceNow Assure

Headquarters

Amsterdam, Noord-Holland, The Netherlands

ServiceNow Partner Type

Services, Technology

Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.