whyaye ltd.

We deliver strategic changes and solutions that will make your workplace the place to be.

About whyaye ltd.

whyaye! are a small and growing specialist organisation that run outcome lead Business and ServiceNow transformations in all aspects of the platform. To help understand who whyaye! are we’ve answered a couple of the questions that we imagine are at the forefront of your mind… Who are whyaye!? We are a team of experienced ServiceNow implementation specialists with a diverse range of skills and experience across sectors such as Energy, Financial Services, and Consumer Goods, to name a few. What do whyaye! do? We facilitate outcome led, technology-enabled change using smart and efficient approaches, creating positive noise and spreading infectious energy. This ranges from Programme Management, ServiceNow architecture and development and Business change and adoption. (More about our services in detail can be found on our website!) How do whyaye! approach implementations? We listen to understand, get to work quickly and demonstrate clear value from day one.

ServiceNow Designations & Awards

EMEA Regional Partner Award 2021

Offerings and Solutions

view more - Employee Experience The whyaye! Way
Employee Experience
Employee Experience The whyaye! Way

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 10
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 6
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 12
  • Certified Implementation Specialist – Vendor Risk Management 7
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 22
  • Suite Certification - HR Professional 13
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 7
  • Certified Implementation Specialist – Event Management 2
  • Certified Implementation Specialist – Service Mapping 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 24
  • Suite Certification - ITSM Professional 12
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 12
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 2
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 4
  • Certified Implementation Specialist – Project Portfolio Management 2

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom


Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom

ServiceNow Assure

  • Build Platform
  • Consulting & Implementation Premier
Customer Satisfaction Score

4.25 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)