whyaye ltd.

We deliver strategic changes and solutions that will make your workplace the place to be.

About whyaye ltd.

whyaye! are a small and growing specialist organisation that run outcome lead Business and ServiceNow transformations in all aspects of the platform. To help understand who whyaye! are we’ve answered a couple of the questions that we imagine are at the forefront of your mind… Who are whyaye!? We are a team of experienced ServiceNow implementation specialists with a diverse range of skills and experience across sectors such as Energy, Financial Services, and Consumer Goods, to name a few. What do whyaye! do? We facilitate outcome led, technology-enabled change using smart and efficient approaches, creating positive noise and spreading infectious energy. This ranges from Programme Management, ServiceNow architecture and development and Business change and adoption. (More about our services in detail can be found on our website!) How do whyaye! approach implementations? We listen to understand, get to work quickly and demonstrate clear value from day one.

ServiceNow Designations & Awards

EMEA Regional Partner Award 2021

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 3
  • Suite Certification - CSM Professional 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 4
  • Suite Certification - HR Enterprise 3
  • Suite Certification - HR Professional 3
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 2
IT Operations Management
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 4
Now Platform App Engine
  • ServiceNow Certified Application Developer 3
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

ServiceNow Assure

Headquarters

Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom

ServiceNow Partner Type

Services, Technology

Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.