Workstreampeople B.V.

With 1000+ customers in 48 countries, Anywhere365 is the largest Contact Center platform for Microsoft Teams and Skype for Business

About Workstreampeople B.V.

More than a 1000 global customers trust Anywhere365 to leverage their existing Microsoft Teams and Skype for Business investments and obtain full Contact Centre capabilities via a high value platform that is easy to maintain, feature rich and future proof. As a technology partner of ServiceNow, the solution is also certified to seamlessly leverage ServiceNow inside Anywhere365 and Skype for Business. Each conversation can automatically be enriched with information from ServiceNow. • Fully featured Contact Centre platform leveraging Skype for Business or Microsoft Teams • Certified by and strategically fully aligned with Microsoft as a Gold Partner and with ServiceNow as a Technology Partner • Quick time to market, since the platform is native to the full Microsoft stack, leveraging licenses you already have • Get all voice, video, emails, chat(bots) conversations delivered directly inside ServiceNow. No switching windows.

Country and Region Coverage

Partner Locations

  • EMEA

    The Netherlands

Headquarters

Rotterdam, Zuid-Holland, The Netherlands

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.