Why Cloud Service Management with ServiceNow Express?

We designed ServiceNow Express for growing organizations like yours, but that doesn’t mean we expect you to stay the same forever. Because our solution is delivered through the cloud, it will scale with your business. And because it’s delivered on the same enterprise cloud service management infrastructure and service automation platform that our largest customers use, you’ll be able to make the leap to our enterprise solution when the time comes.

Eliminate Maintenance Headaches

Go live with no installation and no big upfront purchase of software — just click, connect, and be in control.

Replace multiple on‑premise systems with a single cloud solution that automates service delivery.

Benefit from regular upgrades and new features without deployment hassles or infrastructure administration costs.

ServiceNow Express Eliminate Maintenance Tablet

Use One Common Platform

Provide a consistent user interface and simplify adoption across all processes.

Eliminate the need for third‑party reporting tools or reporting experts.

Point and click to build real‑time reports on any data in the system.

Create and rapidly deploy services across the organization with a common data model and interface.

ServiceNow Express Use One Common Platform Tablet

Leverage Our Enterprise Architecture

Use the same enterprise cloud as all ServiceNow customers, including many of the largest enterprises in the world.

Maintain high availability and uptime through our enterprise grade data center architecture.

Get high performance when you need it most, on a platform built to scale for organizations with tens of thousands of employees.

Leverage Our Enterprise

Grow When You’re Ready

Move to our enterprise product through a zero‑touch conversion process — no rip‑and‑replace or services needed.

Convert in hours — not weeks or months like other solutions — and without re‑training your whole organization.

ServiceNow Express Grow When You Are Ready Tablet

Start your ServiceNow Express Free Trial

Automated IT service management that’s fast to deploy and simple to configure

Service Management
Ready, Set, Now!


  • Submit requests and allow users to help themselves with a self-service portal
  • Experience end-to-end IT service management
  • Create real-time reports and dashboards with a single click
  • Manage tasks and projects with a kanban style task board
  • Quickly build or personalize any form without code
  • Enjoy a seamless experience across any browser, tablet or smartphone

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