Why Real-Time Dashboards with ServiceNow Express?

Don’t waste time wondering who, what, when, and why. Get to the source of issues quickly, spot service support trends, set priorities, and take control with ServiceNow Express. With the click of a button, its real‑time service management reporting capabilities let you generate dashboards and reports that help you spot and resolve issues quickly — before frustrated users start calling.

Make Faster, Better Decisions

Keep everyone up to date on important tasks that need attention through real‑time service management reporting.

Enable drill‑down access to assigned tasks with live data reporting from lists, charts, and graphs.

See immediate benefits from the system with more than 150 bundled reports and dashboards.

ServiceNow Express Make Faster Tablet

Create Reports with One Click

Convert lists to graphs and charts, group by any metric, and save results as a named report with a single click.

Easily find and filter data from lists with a simple right‑click action.

Share and publish reports and graphs to a role‑based dashboard or self‑service portal — no need for expensive, complex third‑party tools.

ServiceNow Express Generates Reports Tablet

Keep Everyone Informed

Provide real‑time transparency with configurable, role‑based dashboards.

Automate report scheduling and distribution within your organization and beyond.

Keep your entire organization informed through service trend and usage reports.

ServiceNow Express Keep Everyone Informed Tablet

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Automated IT service management that’s fast to deploy and simple to configure

Service Management
Ready, Set, Now!


  • Submit requests and allow users to help themselves with a self-service portal
  • Experience end-to-end IT service management
  • Create real-time reports and dashboards with a single click
  • Manage tasks and projects with a kanban style task board
  • Quickly build or personalize any form without code
  • Enjoy a seamless experience across any browser, tablet or smartphone

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