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One Platform for All Services

Your organization is under pressure to rapidly deliver business services that increase employee productivity and reduce operational costs. You may have embarked on a shared services initiative to centralize investments and drive synergies across business functions such as human resources, customer service, marketing, finance, and legal. However, department‑specific, siloed systems and processes can impede your organization’s ability to deliver engaging business services and optimize the flow of work.

ServiceNow is an ideal foundation for a shared services implementation. Our workflow‑based solution can serve as the common platform for rapidly rolling out services that streamline and automate interactions across departments. Your employees, partners, and customers gain easy access to all the consumer‑like business services you can now deliver–through a single service portal. Rapidly delivering cost‑effective and intuitive services helps your organization become a strategic business partner.

  • ServiceNow Benefits Icon

    Speed Service Delivery

    Automate and orchestrate interactions across departments to rapidly fulfill service requests

  • ServiceNow Benefits Icon

    Achieve Economies of Scale

    A centralized implementation model significantly reduces service delivery costs by driving consistency and consolidation

  • ServiceNow Benefits Icon

    Power Productivity

    A consumer-like self-service portal and automated request fulfillment processes give employees more time for core business functions

  • ServiceNow Benefits Icon

    Delight Your Stakeholders

    Provide your stakeholders with an easy way to submit, track, and be proactively alerted to the status of their requests for service

  • ServiceNow Benefits Icon

    Optimize the Instrumentation

    A common platform provides you with complete visibility into service usage, costs, and bottlenecks

  • ServiceNow Benefits Icon

    Become A Strategic Business Partner

    Glean service delivery best practices and establish a center of excellence. Partner with the business to deliver services that increase profit margins

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