#Directives for all allowed UAs

User-agent: Twitterbot
Allow: /*?

User-agent: FacebookExternalHit
Allow: /*?reportID*

User-agent: *

#Start of Dotcom Rules
#Disallow account
Disallow: */my-account*

#Disallow DAMs
Disallow: */content/servicenow/www/locale-sites/*
Disallow: */content/servicenow/www/locale-sites/*
Disallow: */content/servicenow/www/language-masters/*
Disallow: */content/servicenow/www/language-masters/*
Disallow: */content/servicenow/www/preview/*
Disallow: */content/now-www/*
Disallow: */content/dam/servicenow/other-documents/*

#Disallow for QA/testing
Disallow: */qa-automation-pages*
Disallow: */qa-test-pages*
Disallow: */test-folder*

#Disallow for Success
Disallow: */success/plan/*
Disallow: */success/deploy/*
Disallow: */success/optimize/*
Disallow: */success/extend/*
Disallow: */success/calculatorProps.html
Disallow: */success/solution-planner/solution-planner-form.html
Disallow: */success/value-calculator-form.html
Disallow: */success/value-calculator-impact-form.html
Disallow: */success/value-calculator-upgrades-form-1.html
Disallow: */success/now-creators/account-linking-thankyou.html

#Disallow gated assets, params, and resource filtering
Disallow: /*?
Disallow: /*thank-you*
Disallow: */search-result.html
Disallow: */resource-thank-you*
Disallow: */assets.servicenow.com

#Customer Stories
Allow: /customers.html?page=*
Disallow: /customers.html?page=*&*

#404 and lang issues
Disallow: */page-not-found.html

#Events
Allow: /bin/servicenow/getSessionPath*
Allow: /events/knowledge/2025/sessions/*?
Disallow: */events/202*
Disallow: */events/featured*
Disallow: /blogs/author/cj-desai
Disallow: /events/speakers/cj-desai.html

#Components/Resources
Allow: */content/experience-fragments/*/rise-up/*
Disallow: */content/experience-fragments/*
Disallow: */common-components*
Disallow: */reference-components.html
Disallow: */reference-components-media.html

#Events
Allow: */events/world-forum/*?

#JP imperatives and self publishing
Disallow: /jp/solutions/content-library*

#Embedded assets
Disallow: */premium*

#Disallow Demos
Disallow: */demo/*

#Disallow investors and partners
Disallow: */company/investor-relations/financials/*
Disallow: */company/investor-relations/events/*
Disallow: */partners/partner-finder/*-registered.html

#Media
Allow: */company/media/in-the-news/*
Disallow: */company/media/press-room/*-pdf

#Disallow schedules
Disallow: */schedules.html
Disallow: */schedules-archived.html

#Disallow miscellaneous
Disallow: */trademarks.html
Disallow: */geoplugin_activation.html
Disallow: */now-creators/*
Disallow: */newsletter-signup.html
Disallow: */fi/contact-us/sales.html
#End of Dotcom rules

#Start rules for sub-properties
#Blogs self-publishing and page rendering
Disallow: */content/servicenow-blog-docs/*
Disallow: */blogs/category.html
Disallow: */blogs/topics.html
Disallow: */blogs/author.html
Disallow: */blogs/drafts/*
Disallow: /uk/blogs/drafts/*
Disallow: /fr/blogs/drafts/*
Disallow: /de/blogs/drafts/*
Disallow: /nl/blogs/drafts/*
Allow: */media_*?*
Allow: */blogs/query-index.json?*
Allow: */blogs/tags.json?*
#End of Blogs rules

#Community rules
Disallow: /community/forums/forumtopicprintpage
Disallow: /community/ideas/ideaprintpage
Disallow: /community/blogs/blogarticleprintpage
Disallow: /community/tkb/allarticlesprintpage
Disallow: /community/tkb/articleprintpage
Disallow: /community/contests/contestprintpage
Disallow: /community/media/gallerypage/tab/all/
Disallow: /community/media/gallerypage/tab/all?
Disallow: /community/media/gallerypage/tab/all$
Disallow: /community/media/gallerypage/*/tab/all/
Disallow: /community/media/gallerypage/*/tab/all?
Disallow: /community/media/gallerypage/*/tab/all$
Disallow: /community/media/v*/gallerypage/tab/all/
Disallow: /community/media/v*/gallerypage/tab/all?
Disallow: /community/media/v*/gallerypage/tab/all$
Disallow: /community/media/v*/gallerypage/*/tab/all/
Disallow: /community/media/v*/gallerypage/*/tab/all?
Disallow: /community/media/v*/gallerypage/*/tab/all$
Disallow: /community/help/faqpage
Disallow: /cgfwn76974/rss
Disallow: /community/forums/usersonlinepage
Disallow: /community/forums/recentpostspage

Disallow: *?attachment-id*
Disallow: /*?t:ac=
Disallow: /*&t:ac=
Disallow: /community/util/componentrenderpage
Disallow: /*:lightboxrendercomponent?
Disallow: /*:lightboxrendercomponent&
Disallow: /*:lightboxrendercomponent/
Disallow: /*?ticket=
Disallow: /*&ticket=

Disallow: /community/tkb/articlehistorypage
Disallow: /community/forums/replypage
Disallow: /community/forums/postpage
Disallow: /community/notes/composepage
Disallow: /community/notes/privatenotespage/tab/compose
Disallow: /community/notes/v1_1/privatenotespage/tab/compose
Disallow: /community/notifications/notifymoderatorpage

Disallow: /*nobounce
Disallow: /auth/
Disallow: /plugins/common/feature/oauth/
Disallow: /plugins/common/feature/oauth2sso/
Disallow: /plugins/common/feature/saml/
Disallow: /plugins/common/feature/openidconnectsso/
Disallow: /plugins/common/feature/openidsso/

Disallow: /community/contentarchivals/

Disallow: /community/occasions/createoccasionpage
Disallow: /community/occasions/editoccasionpage

Disallow: /community/blogs/blogworkflowpage
Disallow: /community/tkb/workflowpage

Disallow: /community/kudos/userpage/user-id/*/tab/
Disallow: /community/kudos/messagepage/board-id/*/message-id/*/tab/
Disallow: /*kudosbuttonv2.kudoentity

Disallow: */user/viewprofilepage/user-id*
Disallow: /community/sign-in.html*
Disallow: /community/forums/searchpage/*
Disallow: /community/kudos/*
Disallow: */highlight/true
Disallow: /community/s/plugins/*
Disallow: */kudosleaderboard/*
Disallow: */filteredbylabelpage/*

Disallow: */authentication/forgotpasswordpage*
Disallow: */acceptedsolutionsleaderboard*
Disallow: */userloginpage*
Disallow: */label-name/*
Disallow: */forgotpasswordpage*
Disallow: */usercontributedarticlespage*
Disallow: */unansweredtopicspage*

Allow: *id=community*
#End of Community rules

# Start of Docs Rules

Disallow: /docs
Allow: /docs/$
Allow: /docs/home
Allow: /docs/r/*
Allow: /docs/v/u/*
Allow: /docs/go/*
Allow: /docs/access/sources/*/*
Allow: /docs/reader/*/root
Allow: /docs/reader/*/*
Allow: /docs/viewer/document/*
Allow: /docs/p/*
Allow: /docs/api/khub/documents/*/content
Allow: /docs/sitemap.xml
Allow: /docs/sitemap/home.xml
Allow: /docs/sitemap/pages.xml
Allow: /docs/sitemap/structured/*.xml
Allow: /docs/sitemap/unstructured/*.xml
Allow: /docs/favicon.ico
Allow: /docs/login$
Allow: /docs/auth/login$
Sitemap: https://servicenow-prod.fluidtopics.net/sitemap.xml
#End of Docs rules

#UA Directives
User-agent: CCBot
Disallow: /
User-agent: Omgilibot
Disallow: /

#ServiceNow Sitemaps for UAs to crawl
Sitemap: https://www.servicenow.com/sitemap.xml
Sitemap: https://www.servicenow.com/blogs/sitemap.xml
Sitemap: https://www.servicenow.com/docs/sitemap.xml