• Products
  • Use Cases
  • Industries
HR and IT
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.


Digital Workflows
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.


Success Navigator
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.


Value Calculator
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Agile 2.0 and Test 2.0 Implementation

Configure Agile Development 2.0 and Test Management 2.0 to fit your needs

Quick Facts

Certification: Yes

Duration: 1 Hour

Cost: $


In this course, students will learn how to implement Agile Development 2.0 and Test Management 2.0 based upon a customer's current processes and configuration of future needs.  Attendees will also gain insights and knowledge into each application's architectural framework, tables and properties, role administration, what questions to ask during implementation, and explore ad‑hoc requirements.

Who Should Attend

This course is designed for all customers, partners and consultants that want to increase skills to learn how to implement Agile Development 2.0 and Test Management 2.0 in ServiceNow and gain insight to the technical execution of each application.



  • Agile Development 2.0 eLearning

Class Schedule

These courses are on‑demand. You can take them at any time.

How to Attend

To register for class:

  • Customers can use the follow link to access the Learning Portal
  • Customers with OKTA/SSO login can access the Learning Portal directly to self‑register
  • Customers with no account can easily create an account
  • Cancellation and rescheduling policies apply (see Terms and Conditions)

NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24‑48 hrs to request credit card information and confirm course registration.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to thePrivacy Statement.