Solutions

  • Products
  • Use Cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Change starts with people
  • Successful companies invest in helping employees through major transitions.

Application Development Fundamentals

Build Custom Applications in ServiceNow

Quick Facts

Certification: Yes

Duration: 3 days

Cost: $2,095

Summary

This hands‑on course will provide training and lab work to support application development fundamentals in ServiceNow. Attendees will build an award‑winning loaner equipment application by working through a checklist of considerations for application creation, including decisions such as creating an application table vs. extending an existing table, and determining how users will interact with the application. Detailed labs that reinforce good practices in these areas support the topics covered in class:

  • Design an application table: to extend or not to extend?
  • Create and implement forms and views for a positive user experience
  • Manage application business logic with scripts
  • Consider mobile users in application design
  • Control access to the application and its records
  • Send notifications to stakeholders and collaborators
  • Use Flow Designer to automate applications
  • Integrate to ServiceNow and to public web services
  • Use the Service Catalog to provide access to applications
  • Test the application manually and automatically
  • Use the Application Repository to install/uninstall applications

Who Should Attend

Experienced ServiceNow system administrators who have at least one year of hands‑on experience administering a ServiceNow instance. Experience writing both client and server‑side JavaScript in ServiceNow is required.

Certification

Following this course, ServiceNow recommends that attendees have at least two to three months of hands‑on experiences with ServiceNow before attempting the Certification Exam.

Further details regarding this exam, including an exam blueprint, can be found on the Certified Application Developer page. Successful candidates will be awarded a “ServiceNow Certified Application Developer” certificate.

Prerequisites

  • ServiceNow Certified System Administrator
  • Scripting in ServiceNow

Class Schedule

  • Three days (8:30am – 5pm) (includes 1 hour lunch break)

How to Attend

To view all available courses click here to view the Course Schedule.

To register for class:

  • Customers can use the follow link to access the Learning Portal http://servicenow.sabacloud.com/
  • Customers with OKTA/SSO login can access the Learning Portal directly to Self Register
  • Customers with no account can easily create an account
  • Cancellation and rescheduling policies apply (see Terms and Conditions)

Onsite training is available, with a minimum of 5 students, through ServiceNow. Pricing is per individual student up to a maximum of 20 students. Please contact us at training@servicenow.com for more information and pricing details. Onsite training may also be available through ServiceNow’s Authorized Training Partners.

NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to training@servicenow.com with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24‑48 hrs to request credit card information and confirm course registration.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.