Solutions Platform Customers Explore

Solutions

Products
Use Cases
Industries

IT Workflows

Unlock productivity and transform IT across your enterprise with a unified platform.

Employee Workflows

Deliver next-gen employee experiences with intelligent workflows, effortless service and enterprise mobile.

Customer Workflows

Resolve complex customer issues from end to end with predictive intelligence and automated self-service.

Build Your Own Workflows

Use the Now Platform to build new workflow apps and extend ServiceNow solutions.

View All Products

Transform the IT experience

Deliver a next-generation employee experience

Delight customers by resolving complex issues end-to-end

Respond faster to security incidents, vulnerabilities, and risk

Deliver high-performance business services with visibility and AIOps

Build enterprise workflow apps fast

Healthcare

Education

Government

Financial Services

Manufacturing

Telecommunications

Platform

About Now Platform

Build your own apps

App store

Trust and security

Customers

Case studies

Customer Success Center

Training and certification

Now Community

Product documentation

Support portal

Explore

About our company

Events and webinars

Insights

Calculate your savings

Why ServiceNow

Partner programs

Take me directly to:

Careers Partners Developer Portal Training Locations Asset Management Incident Management

Home
Services
ServiceNow Training and Certification
Application Portfolio Management Implementation

Application Portfolio Management (APM) Implementation

Quick Facts

Certification: Yes

Duration:

Cost: $

REGISTER NOW UPCOMING CLASSES

Summary

Prepare for the CIS‑APM certification exam and learn how to implement APM based on the phases of the ServiceNow Implementation Methodology (SIM).

This series contains several modules that instruct how to implement APM:

Project Kick‑off Phase ‑ APM Fundamentals ‑ What is APM and how does it work?
Workshop Phase ‑ Gain guidance on how to prepare for a workshop and support customers through the workshop process
Create Phase ‑ How to configure APM and utilizing Guided Set‑up
Transition Phase ‑ Navigation, APM Key Features and Advanced Topics

Who Should Attend

Admins and implementers that need to understand what is APM, key processes, how does it function within the ServiceNow Platform and how to implement APM.

Prerequisites

None

Certification

This course prepares students for the Certified Implementation Specialist exam for Application Portfolio Management (CIS‑APM).

Within 1‑week of completing this course you will be emailed a one‑time use, non‑transferable voucher for the ServiceNow mainline certification for this course, offered through Kryterion WebAssessor. You may use that voucher to sit for the associated certification.

Class Schedule

This course is on‑demand. You can take it at any time.

How to Attend

To register for class:

Customers can use the follow link to access the Learning Portal http://servicenow.sabacloud.com/
Customers with OKTA/SSO login can access the Learning Portal directly to self‑register
Customers with no account can easily create an account
Cancellation and rescheduling policies apply (see Terms and Conditions)

NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to training@servicenow.com with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24‑48 hrs to request credit card information and confirm course registration.

Need More Info?

Email: training@servicenow.com

View the Terms and Conditions

FEATURED RESOURCES

VIEW MORE RESOURCES

LEARN MORE