ServiceNow Hardware Asset Management Fundamentals
Manage the Lifecycle of Assets
Summary
Hardware Asset Management begins with a request and proceeds through the lifecycle of an asset until it is retired. It is a core discipline that interacts with nearly every other process in an IT organization. In this three‑day course, attendees will learn how to automate the Asset Management lifecycle in their ServiceNow system. Topics include:
- Inventory, track and report on assets
- Manage assets in conjunction with configuration management
- Manage the lifecycle of an asset from request and procurement through retirement
- Ensure data quality
- Handle contractual and financial aspects of asset management
What is not included in this class:
- Software Asset Management (new class launches in Q1 2018)
Who Should Attend
This course is designed for IT Asset Managers and others in a company who work with assets and the financial and contractual information related to these assets.
Prerequisites
The ServiceNow Foundations eLearning course – six modules that introduce the ServiceNow platform and interface.
Class Schedule
- Three days (8:30am – 5pm) (includes 1 hour lunch break)
How to Attend
To view all available courses click here to view the Course Schedule.
To register for class:
- Customers can use the follow link to access the Learning Portal http://servicenow.sabacloud.com/
- Customers with OKTA/SSO login can access the Learning Portal directly to Self Register
- Customers with no account can easily create an account
- Cancellation and rescheduling policies apply (see Terms and Conditions)
Private Training is available for a flat fee for up to 16 participants. Please contact us at trainingAE@servicenow.com for more information and pricing details.