ServiceNow Hardware Asset Management Fundamentals

Hardware Asset Management begins with a request and proceeds through the lifecycle of an asset until it is retired. It is a core discipline that interacts with nearly every other process in an IT organization. In this three‑day course, attendees will learn how to automate the Asset Management lifecycle in their ServiceNow system. Topics include:

• Inventory, track and report on assets
• Manage assets in conjunction with configuration management
• Manage the lifecycle of an asset from request and procurement through retirement
• Ensure data quality 
• Handle contractual and financial aspects of asset management

What is not included in this class:

• Software Asset Management

• Three days (9am – 5pm)  (includes 1 hour lunch break)