ServiceNow Discovery Training

Learn How to Simplify Configuration Item (CI) Identification and Tracking

Quick Facts

Certification: No

Duration: 3 days

Cost: $2,095

Summary

ServiceNow Discovery is a phase one piece of the ServiceNow ServiceWatch Suite laying the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP‑enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB. A combination of course content and lab work will help attendees learn to:

  • Understand the big picture of the ServiceNow Discovery solution
  • Install and configure multiple MID Servers
  • Work with Credentials
  • Configure Discovery to find

    ‑Linux and Windows Servers
    ‑Network Devices
    ‑Applications

  • Prevent Duplicate CIs with CI Identifiers
  • Create New CI Classes
  • Extend Discovery with custom

    ‑Probes and Sensors
    ‑Discovery Patterns

  • Learn common troubleshooting techniques

Who Should Attend

This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.

Prerequisites

  • Certified System Administrator preferred
  • Successful completion of CodeAcademy’s JavaScript course is recommended
  • Scripting in ServiceNow is highly recommended

Class Schedule

  • Three days (8:30am ‑ 5pm) (includes 1 hour lunch break)

Certification

Attendees are recommended to have passed the System Administrator Certification Exam.

How to Attend

To view all available courses click here to view the Course Schedule.

To register for class:

  • Customers can use the follow link to access the Learning Portal http://servicenow.sabacloud.com/
  • Customers with OKTA/SSO login can access the Learning Portal directly to Self Register
  • Customers with no account can easily create an account
  • Cancellation and rescheduling policies apply (see Terms and Conditions)

Onsite training is available, with a minimum of 5 students, through ServiceNow. Pricing is per individual student up to a maximum of 20 students. Please contact us at training@servicenow.com for more information and pricing details. Onsite training may also be available through ServiceNow’s Authorized Training Partners.

NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to training@servicenow.com with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24‑48 hrs to request credit card information and confirm course registration.

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May 7-11, 2017, Orange County Convention Center, Orlando, FL

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