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ServiceNow Foundations eLearning

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Quick Facts

Certification: No

Duration: On-demand

Cost: FREE


The Foundations eLearning course has on‑demand modules that provide an introduction to the ServiceNow products; module 1 begins with a brief overview of how to interact with and navigate through the course. Attendees learn:

  • About the ServiceNow interface
  • How to use various features and applications
  • How to use role‑based scenarios to show the workflow and interactivity of the ServiceNow platform
  • About creating an incident, investigating a problem and recommending a change by experiencing ServiceNow in various roles (End User, IT User and System Administrator)

Who Should Attend

This course is designed as an introduction to the ServiceNow products. It is also a prerequisite for the ServiceNow Fundamentals course.



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