During this two‑day interactive training course, attendees will gain in‑depth knowledge and practice in configuring the ServiceNow HRSD application. You will access the ServiceNow platform in your own student instance, which is a “sandbox” loaded with demo and test data. Participants will perform the duties of a technical consultant implementing the HRSD solution for a fictitious company. Lab exercises throughout the course allow you to work through real world, relevant scenarios to complete your duties. The class features lecture and group discussions, as well as extensive hands‑on practice and reinforcement delivered in a variety of labs.
Course topics include:
This course is designed for consultants who need to implement the ServiceNow Human Resources Service Delivery application.
Education
ServiceNow recommends that attendees have three to six months of hands‑on experience with the ServiceNow Platform and specifically involved in one or two HRSD implementation projects before attempting the Certification Exam.
Further details regarding this exam, including an exam blueprint, can be found on the Certified Implementation Specialist Exams page. Successful candidates will be awarded a “ServiceNow Certified Implementation ‑ HR” certificate.
To view all available courses click Course Schedule.
To register for class:
Private Training is available for a flat fee for up to 16 participants. Please contact us at trainingAE@servicenow.com for more information and pricing details.