ServiceNow Learning Library

Learn on Your Own Schedule, at Your Desired Pace

Quick Facts

Certification: No

Duration: On-Demand

Cost: $1,000 per user/per year


The ServiceNow® Learning Library provides a cost‑effective option to supplement our traditional training courses with 24/7 access to a wide variety of learning assets designed to enhance learning. Training ranges from short videos to detailed tutorials that can be paused at any point and continued later – allowing you to learn on a schedule that aligns with your availability. Mobile‑ready content provides access at any time and from any location.

We currently offer a variety of videos and labs on the following topics:

  • Event Management (8 hours)
  • CMDB Identification and Reconciliation (5 hours)
  • Advanced Reference Qualifiers (25 minutes)
  • Scripting Made Easy (10 minutes)
  • Performance Analytics for Managers (8 hours)
  • Discovery (1 hour)

New content will be posted on the Learning Library regularly to continue to bring additional value to our customers.

Benefits to Your Enterprise

Learn at Your Desired Pace when you have time and bandwidth, 24/7

Access from Any Device, Anywhere with mobile‑ready content so you can learn on the go

Accelerate Learning and Retention by leveraging Product Tutorials, eBook Labs and more

Target the Content You Need and access all or just the elements you are interested in

Consolidate and Refresh Your Knowledge so you can maximize your ROI and get the most out of ServiceNow

Enhance Performance and Productivity with focused training that helps you stay relevant