Certified Implementation Specialist Exams


Varies by Exam





Demand for ServiceNow experts is growing rapidly. ServiceNow has designed Learning Paths to provide recommendations on how to become successful Certified Implementation Specialists.

Throughout the training and certification programs, attendees learn to configure, customize and design with real‑world examples and hands-on approach.

We have recently launched product specific Certifications and these new certifications are now available:

For more information on each certification, please click on the Certification name to download the exam blueprint.

ServiceNow Certification exams are computer‑based, multiple‑choice exams delivered by ServiceNow testing partner Kryterion, in a proctored environment. Online proctoring is also available.

End User Agreement

Prior to completing registration, attendees will be required to review and accept an End User Agreement.

Exam Registration and Scheduling

Appointments may be made in advance or on the actual test day, subject to availability. Please visit WebAssessor to register and sign up for the exam. Online proctoring is available.

Online Proctoring Requirements

Attendees who would like to review the requirements, including the need for a standalone webcam (one that is NOT integrated to a computer/laptop), please visit the WebAssessor download page.


Want to get more info? Contact Us
View the Terms and Conditions


Learn about other training classes.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.