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Cloud Management Fundamentals

Understand how to use the new ServiceNow Cloud Management v2 application to create and manage hybrid cloud solutions

Duration

3 8:30 AM-5:00 PM

 Days

Cost

$ 2095

Overview

Cloud Management Fundamentals is a three day ITOM course designed to help students understand how to use the new ServiceNow Cloud Management v2 application to create and manage hybrid cloud solutions. The class will guide students through the setup, configuration and management of ServiceNow Cloud Management for AWS, Azure and VMware.

Upon completion of the course, students will have gained experience in how to setup a Cloud User Portal, how to deploy simple and complex Application stacks using Templates and Cloud Management Blueprints, and how to control cloud sprawl by using Cloud Management approval policies, resource profiles and capacity limits. Students interested in taking the class should have completed the ServiceNow Fundamentals course or equivalent experience and have three to six months of experience as a ServiceNow Administrator or ServiceNow Application Designer. It is also recommended that students taking the course have a working knowledge of Windows Server Administration, Linux Server Administration, VMware, JavaScript, JSON, YAML, and either AWS or Azure Cloud.

Who Should Attend

This course is designed for ServiceNow System Administrators, Dev Ops Engineers, Cloud Engineers and Cloud Architects.

Upon Completion You Will Be Able To

  • Navigate the Cloud Management user interface and configure a cloud provider (AWS, Azure and VMware)
  • Students will have gained experience in how to setup a Cloud User Portal
  • Experience how to deploy simple and complex Application stacks using Templates and Cloud Management Blueprints
  • Learn how to control cloud sprawl by using Cloud Management approval policies, resource profiles and capacity limits.
  • Connecting CMP to Azure, AWS and VMware
  • Configuring Cloud Alerts
  • Configuring Billing
  • Creating Compute, OS and Security Group Profiles.
  • Cloud Templates. Importing AWS Cloud Formation and Azure ARM Templates
  • Blueprints (Simple to Complex)
  • Cloud Scripts for post-configuration and software installation
  • Troubleshooting
  • The End User Experience
  • Using Policy to manage and secure the end user experience.  Approvals, dynamic templates and access controls.

Prerequisites

Students interested in taking the class should have completed the ServiceNow Fundamentals course or have equivalent experience. It is also recommended that students taking the course have a working knowledge of Windows Server Administration, Linux Server Administration, VMware, JavaScript, JSON, YAML, and either AWS or Azure Cloud technologies.
 

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