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Scripting in ServiceNow Fundamentals

Extend ServiceNow with Scripting

Duration

3 8:30 AM-5:00 PM 1 hr Lunch

 Days

Cost

$2,095

Overview

Attend Scripting in ServiceNow Training to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. This class begins with clientside scripting and transitions to serverside scripting. Attendees write, test and debug scripts using realworld, relevant lab exercises. The class features lecture and discussion as well as extensive hands on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both clientside and serverside scripting.

WHO SHOULD ATTEND

Experienced ServiceNow System Administrators, with a minimum of three to six months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.

UPON COMPLETION YOU WILL BE ABLE TO

The course content and lab work help attendees learn to:

  • Determine when it is appropriate to script
  • Configure a ServiceNow instance for scripting

Script client-side

  • Client Scripts
  • UI Policies

Script server-side

  • Business Rules
  • GlideSystem
  • GlideRecord
  • Scheduled Jobs
  • Event Management
  • Workflow Scripts
  • Script Includes

Prerequisites

  • ServiceNow Fundamentals
  • ServiceNow Certified System Administrator

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Resources

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