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Security Operations Fundamentals

Resolve Real Threats Fast

Duration

2 8:30 AM-5:00 PM

 Days

Cost

$1,595

Overview

Security Operations includes applications for Security Incident Response, Vulnerability Response & Threat Intelligence. Security Operations integrates with your existing security infrastructure and provides the capabilities needed to identify, prioritize and resolve real security threats fast.

During this two-day interactive training course you will perform Security Operations functions in your own student instance; a safe sandbox.

WHO SHOULD ATTEND

This course is designed for Security Operations administrators, ServiceNow administrators, and consultants who need to configure and administer ServiceNow Security Management. Additional training in ServiceNow administration, scripting, integration, and development would be helpful.

UPON COMPLETION YOU WILL BE ABLE TO

Participants will:

  • Review Security Operations terminology and concepts
  • Install and Administer the ServiceNow Threat Intelligence application
  • Learn about available tools to integrate multiple Threat Intelligence feeds and explore Threat Intelligence data
  • Configure and use Vulnerability Response tools
  • Review integration points for Vulnerability tools via plugins, API settings and data file imports
  • Perform Security Incident Response Management

Participants achieve these objectives through the combination of labs, demos, lecture, group discussions, and instructor-facilitated interactive discussions (Tech Talks). A scenario is weaved throughout the course to present real-world, relevant lab exercises as extensive hands-on work is completed in student instances.

Prerequisites

Familiarity with basic ServiceNow platform features, such as:

  • ServiceNow Fundamentals
  • ServiceNow user interface (UI), iconography, and user settings
  • UI navigation
  • List management
  • Platform security model that explains how ServiceNow roles determine what a user can access, create, update, and delete.

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Resources

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