Setting up an effective Software Asset Management (SAM) practice
includes key milestones: planning a design, defining policies,
identifying the information required and how that information can be
obtained, what the software asset processes should look like, and how
the technology can support these items. Most successful SAM programs
involve a variety of people and departments, including IT, finance,
purchasing, services, and end users. Investing time and careful
consideration to build out the SAM practice produces a higher quality outcome.
In this 3-day interactive ServiceNow® Software Asset Management
course attendees will master the setup, configuration, and usage of
the ServiceNow® Software Asset Management Professional application,
with a focus on:
- Managing software licenses (models, entitlements, and
metrics)
- Controlling the cost of purchasing and managing
software assets
- Managing the software asset life cycle from
planning to disposal
- Using software discovery and
normalization
- Reconciling and achieving software
compliance
- Controlling software usage and reclamation
- Improving IT software asset services to end users
Creating standards and processes for managing software assets
Who Should Attend
The ServiceNow® Software Asset Management course is for Customers,
Partners, and Employees who implement and administer features,
functions, and data associated with software assets. An attendee is a
good fit for this course if they perform or advise on any of the
following roles or job responsibilities:
- ServiceNow Implementer
- ServiceNow System
Administrator
- Software Asset Manager
Upon Completion You Will Be Able To
In this 3-day interactive ServiceNow® Software Asset Management
course attendees will master the setup, configuration, and usage of
the ServiceNow® Software Asset Management Professional application.
- ServiceNow System Administrator or ServiceNow Fundamentals
View the Terms
and Conditions
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