Identifying the cause of unexpected regression test results rapidly and efficiently requires a laser focus on what changed. That is where Debug Upgrade can help get your upgrade back on track fast. This short video shows you how Debug Upgrade pinpoints the relevant business logic for a specific transaction that might have caused a variance with your expected functionality. For a given transaction, Debug Upgrade identifies what important business logic was either customized by you or modified by the new ServiceNow release. That saves you a lot of time hunting around for what might have changed unexpectedly.
This self‑paced course will guide you through the review of upgrade skipped records from start to finish. There will be lots of hands‑on practice through a variety of activities. This course enables you to:
This course is designed for system administrators, implementors, and application developers supporting ServiceNow upgrades.
This course is on‑demand. You can take it at any time.
To register for class: