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Vulnerability Response Implementation

Effectively manage a Vulnerability Response implementation

Quick Facts

Certification: Yes

Duration: 2 days

Cost: $1,700


This two‑day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Vulnerability Response implementation (VRI).

Vulnerability Response is a tool that helps to identify, track, and mitigate vulnerabilities that threaten your network. A successful Vulnerability Response Implementation will help an organization:

  • Identify vulnerabilities
  • Prioritize vulnerabilities
  • Centralize, automate, and streamline incident response and operations
  • Control and monitor risk exposure through real‑time dashboards and continuous monitoring
  • Report to key stakeholders

Who Should Attend

This course is suitable for anyone who will be working on a ServiceNow implementation of the Vulnerability Response application. Examples, include:

  • Technical Consultants and Administrators – who will be configuring, developing or supporting the Vulnerability Response application
  • Project/Program/Engagement Managers – who will be leading implementation of Vulnerability Response application in ServiceNow
  • Operations Managers – who have oversight of work which will be facilitated using Vulnerability Response application in ServiceNow


  • ServiceNow System Administration
  • ServiceNow Implementation Bootcamp
  • ServiceNow Security Operations Fundamentals
  • ServiceNow Scripting
  • ServiceNow Advanced System Administration


This course prepares candidates for the ServiceNow Certified Implementation Specialist ‑ Vulnerability Response.

  • Certified System Administrator Exam
  • ServiceNow Certified Implementation Specialist Exam for ITSM (CIS‑ITSM)
  • ITIL v3 Foundations Certified (Recommended)

Further details regarding this exam, including an exam blueprint, can be found on the ServiceNow Certified Implementation Specialist ‑ Vulnerability Response (CIS‑VR) Exam Specification page. Successful candidates will be awarded a “ServiceNow Certified Implementation Specialist ‑ Vulnerability Response” certificate.

Class Schedule

Two days (8:30am – 5pm)  (includes 1 hour lunch break)

How to Attend

To view all available courses click here to view the Course Schedule.

To register for class:

  • Individuals can use the following link to access the Learning Portal
  • Individuals with OKTA/SSO login can access the Learning Portal directly to Self‑Register
  • Cancellation and rescheduling policies apply (see Terms and Conditions)

Onsite training is available, with a minimum of 5 students, through ServiceNow. Pricing is per individual student up to a maximum of 20 students. Please contact us at for more information and pricing details. Onsite training may also be available through ServiceNow’s Authorized Training Partners.

NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24‑48 hrs to request credit card information and confirm course registration.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

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