Vulnerability Response Implementation

This two‑day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Vulnerability Response implementation (VRI).

Vulnerability Response is a tool that helps to identify, track, and mitigate vulnerabilities that threaten your network. A successful Vulnerability Response Implementation will help an organization:

• Identify vulnerabilities
• Prioritize vulnerabilities
• Centralize, automate, and streamline incident response and operations
• Control and monitor risk exposure through real‑time dashboards and continuous monitoring
• Report to key stakeholders

This course is suitable for anyone who will be working on a ServiceNow implementation of the Vulnerability Response application. Examples, include:

• Technical Consultants and Administrators – who will be configuring, developing or supporting the Vulnerability Response application
• Project/Program/Engagement Managers – who will be leading implementation of Vulnerability Response application in ServiceNow
• Operations Managers – who have oversight of work which will be facilitated using Vulnerability Response application in ServiceNow

• ServiceNow System Administration
• ServiceNow Implementation Bootcamp
• ServiceNow Security Operations Fundamentals
• ServiceNow Scripting
• ServiceNow Advanced System Administration

This course prepares candidates for the ServiceNow Certified Implementation Specialist ‑ Vulnerability Response.

• Certified System Administrator Exam
• ServiceNow Certified Implementation Specialist Exam for ITSM (CIS‑ITSM)
• ITIL v3 Foundations Certified (Recommended)

Further details regarding this exam, including an exam blueprint, can be found on the ServiceNow Certified Implementation Specialist ‑ Vulnerability Response (CIS‑VR) Exam Specification page. Successful candidates will be awarded a “ServiceNow Certified Implementation Specialist ‑ Vulnerability Response” certificate.

Two days (8:30am – 5pm)  (includes 1 hour lunch break)

To view all available courses click here to view the Course Schedule.

To register for class:

• Individuals can use the following link to access the Learning Portal http://servicenow.sabacloud.com/
• Individuals with OKTA/SSO login can access the Learning Portal directly to Self‑Register
• Cancellation and rescheduling policies apply (see Terms and Conditions)

Onsite training is available, with a minimum of 5 students, through ServiceNow. Pricing is per individual student up to a maximum of 20 students. Please contact us at training@servicenow.com for more information and pricing details. Onsite training may also be available through ServiceNow’s Authorized Training Partners.

NOTE: Interested individuals or organizations that are NOT currently working with ServiceNow are welcome to attend the course. Just send an email to training@servicenow.com with contact info (name, company, phone, email) and the course(s)/date(s). A ServiceNow training coordinator will respond within 24‑48 hrs to request credit card information and confirm course registration.

Email: training@servicenow.com

View the Terms and Conditions