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Deliver an Effortless Customer Experience, Connect Teams to Fix Issues, and Proactively Prevent Calls

Digitally transform customer service by connecting departments, workflows, and systems to proactively resolve customer issues.  Provide a personalized experience for customers while automating and reducing case volume for agents.

What Our Customers Are Saying

We can now provide proactive monitoring and maintenance for our customers.

Eyal Lubin
Senior Director of Customer Operations

TriMedx uses ServiceNow Customer Service Management to rapidly route and resolve more than 175,000 cases each month, related to 78,000 different types of devices.

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See How to Increase Customer Satisfaction

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