• Products
  • Use Cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Plan your successful CMDB deployment


Achieve high‑performing business services using a healthy CMDB

Accelerate your upgrade to London using these resources

For everything you need to know about our London release, including upgrade help and information on how to ensure you take full advantage of its features, follow the links below.

London release documentation


Release adoption tools


Best practice guides


Upgrade tools


Upgrade videos


Training and certification


What's new?


ServiceNow Community blogs

Here’s what our Community says about the London release:


Blogs from other sources

Check out these sources for what others are saying about the London release:


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