Plan your successful CMDB deployment


Achieve high‑performing business services using a healthy CMDB

Run IT like a business with IT Business Management (ITBM)

Communicating the benefits of ServiceNow and getting decision‑makers on board is much easier when you start with these customizable tools and templates. The ITBM introduction templates have everything you need to help your audience see how ServiceNow helps them run IT like a business.

The ITBM introduction templates contain tools to help you:

  • Prepare for an initial conversation with your Project Management Office (PMO) or IT project team about the power of using ServiceNow within their line of business
  • Communicate about an upcoming go‑live
  • Share the successes of your ServiceNow implementation with the organization

You must be a ServiceNow customer or partner to access these materials. When you click to view an attachment, you’ll be taken to the ServiceNow Community and asked to sign in; you can then download the file. If you haven’t yet signed up to take advantage of these free resources, email to get access.