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Orlando release upgrade resources
Use these resources to make your upgrade to Orlando easier.
Orlando release documentation
Orlando product documentation
Orlando family release notes
Automated Test Framework quick start tests
Automated Test Framework product documentation
Best practices
How do I perform ServiceNow upgrades?
Perform ServiceNow upgrades quicker and more effectively
Plan for upgrades at least once a year
What’s the process to review and address skipped changes?
How do I conduct effective and efficient testing?
When and how should I use Automated Test Framework?
How do I use Test Management 2.0 for manual testing?
How does HealthScan help me manage my instance health?
Fine-tune your ServiceNow platform with regular performance administration
Upgrade tools and information
Upgrade planning checklist
Upgrade your instance
Changes to plugins the Orlando release
Upgrade from London to Orlando
Upgrade from Madrid to Orlando
Patching and Upgrades Community
How to manage instance upgrades
The Total Economic Impact™ of Staying Current with ServiceNow Upgrades (PDF)
Upgrades Value Calculator
Jumpstart Your Upgrades
Upgrade videos
Upgrading to a New Release
Patching and Upgrades Fundamentals
Patching Program Overview
Training and certification
Automated Test Framework (ATF) Fundamentals (on-demand e-learning)
Automated Test Framework (ATF) Fundamentals (micro-certification exam voucher provided upon course completion)
Upgrade Skipped Records
Using Debug Upgrade (on-demand e-learning)
Now Community blogs and content
Now Platform Orlando Release – Fact Sheet
The Now Platform Orlando release – Collected links of interest
Unique Features of Orlando Version
Main Launch Blog
What’s new in Orlando for the Now Platform
What’s new in Orlando for mobile
What’s new in Orlando for Predictive Intelligence
What’s new in Orlando for Virtual Agent
What's new in New York for Field Service Management
Now Platform What's new in Orlando for IntegrationHub
What’s new in Orlando for Natural Language Model Builder
Orlando release: ITSM applications get smarter and easier to use
What's new in New York for Customer Service Management, Community, and Knowledge Management
What’s new in Orlando for HR Service Delivery
AIOps-driven insights, intelligence, and workflow automation with IT Operations Management
What’s new in Orlando for Performance Analytics
What’s new in Orlando for SAM and ITAM
The GRC Orlando release takes risk engagement to a new level
Orlando Features for Store Developers
New Flow functionalities in ServiceNow Orlando release
CSM Webinar Q&A: Get to know the ServiceNow Orlando Release for CSM
Build Apps Faster with Studio 101
Forget about adding log statements to Server Side script, use logpoints! [Orlando]