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Recovery Email

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  • Secondary E-mail


The Jumpstart Your Upgrade service can help you be more productive, mitigate risk, and reduce the time it takes to upgrade. Customers who sign up can even get a preview of their instance upgraded to the latest version of the Now Platform®.


  • Upgrade with confidence and reach your goals faster with expert help to get started.
  • Accelerate and simplify upgrades using pro tips and best practices.
  • Take advantage of valuable resources available to every customer.

What you get


  • Two-hour virtual coaching session using proven playbook.

Cloned instance upgraded to the latest release

  • Temporary pre-upgraded instance and personalized release notes.

Upgradability findings

  • A report to optimize instance health and accelerate upgrades.

Automated Test Framework demo

  • Guidance for using ATF to test.

Problem analysis

  • A report of the key problems that might occur during your upgrade.

Upgrade project plan

  • Sample upgrade project plans to guide your upgrade.