Jumpstart Your Upgrade

Summary

The Jumpstart Your Upgrade service can help you be more productive, mitigate risk, and reduce the time it takes to upgrade. Customers who sign up can even get a preview of their instance upgraded to the latest version of the Now Platform®.

Benefits

• Upgrade with confidence and reach your goals faster with expert help to get started.
• Accelerate and simplify upgrades using pro tips and best practices.
• Take advantage of valuable resources available to every customer.

What you get

Coaching

• Two-hour virtual coaching session using proven playbook.

Cloned instance upgraded to the latest release

• Temporary pre-upgraded instance and personalized release notes.

Upgradability findings

• A report to optimize instance health and accelerate upgrades.

Automated Test Framework demo

• Guidance for using ATF to test.

Problem analysis

• A report of the key problems that might occur during your upgrade.

Upgrade project plan

• Sample upgrade project plans to guide your upgrade.

Supporting links

• Upgrade Services
• Data sheet
• Customer testimonial