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The takeaway

Now that you’ve completed this best practice, you should have a better understanding of software normalization and why it benefits you during software publisher audits and renewal discussions. Normalization equips you to better defend your compliance position, thanks to improved software reconciliation accuracy.

You should also be ready to prioritize managing discovery models that aren’t fully normalized, starting with your high‑spend publishers. Then, you can take steps to remediate each normalization status for those targeted discovery models.

With a clear plan for normalizing your discovered software—starting with your high‑spend vendors—you’ll be more confident about your software license position and better prepared for your next software audit or renewal.

What’s next? Opt in to the ServiceNow SAM Content Service, if you haven’t already, to send your unnormalized discovery models to the content team for research and inclusion in the library. Our customers drive this service—and all customers benefit from the power of the crowd.

Welcome to the new normal(ize).

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Plan

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You want to be sure you’re following best practices during implementation.

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