Low-code, high stakes: Unlocking the business potential of low-code technology

  • Application Development
  • Solutions
  • 2022
  • Jordi Ferrer
08 February 2022

Unlocking the business potential of low-code technology

When I talk about low-code, a lot of the conversations tend to revolve around the same key concerns: 

“Low-code inhibits collaboration”. 

“Low-code doesn’t benefit my organisation”.

“I have no need for low-code, I’d prefer our employer to take the responsibility when it comes to building apps”. 

And honestly? These concerns are unfounded. 

When done properly, with the right governance, low-code can have monumental impacts on productivity, efficiency and business agility. But, don’t just take my word for it.

ServiceNow recently conducted a survey of 1,500 full time employees in the UK. What we found was that employees are using more apps than ever before to aid remote and hybrid working, however they’re unsatisfied with what’s on offer.  

Existing apps don’t meet current employee needs, they aren’t specifically tailored to the requirements of their job role, and are actually more likely to hinder productivity than encourage it. 

This is where low-code can really make a difference. 

The benefits of low-code

Low-code allows developers to create efficient, powerful tools without the need for extensive hand-coding. 

In short? Almost anybody can build an app completely customised to ease their own specific pain points at work, regardless of previous coding experience.

Giving individuals the power to optimize the tools they use on a day-to-day basis drives efficiency, boosts productivity, and simplifies tasks. The benefit of this is that resources can then be more effectively allocated to business growth, innovation, or creative tasks. 

This is a strategic opportunity, and businesses who don’t seize it are missing out. 

Low-code, done properly 

It’s predicted by Gartner1 that by 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020, so the quicker you can pick up (and perfect) your low-code strategy, the greater your competitive advantage will be. 

That said, it’s important to do it right

Low-code is, above all, a building tool. So, treating low-code like a fad or buzzword - something to be introduced at the quarterly business update and then never thought of again - will result in unstable foundations, complex systems and more problems for your business.

So, how can you ensure you’re getting it right and combatting any concerns? With governance. 

It’s important that IT teams are ready to guide citizen developers on how to build systems that are a) best suited to their own needs and b) in keeping with the aims and goals of the organisation on the whole. 

This kind of governance, along with stakeholder guidance, is key to establishing a successful low-code platform. 

Would you allow data platforms to run without a controller, or without the ability to track and monitor performance? No. And low-code should be no different. 

Organisations that are ready to solve productivity issues, and combat routine problems in a matter of days must first embrace the power of low-code technology, and then harness its power with the right governance. 

It’s a simple-step solution, but one that all too many businesses fail to make the most of. 

Don’t risk being one of them.


1Gartner, Magic Quadrant for Enterprise Low-Code Application Platforms, by Jason Wong, Kimihiko Iijima, Adrian Leow, Akash Jain, Paul Vincent, published 20th September 2021 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

GARTNER and Magic Quadrant are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. 


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