Known for creating value where organisations that sell to and serve us, strive to apply the latest thinking on consumer and employee experience across workflows, whilst improving operational efficiencies with technology and information ecosystems, with some significant world firsts.
25+ years experience delivering accretive sales and cost saving outcomes for clients in global brands, I have deep knowledge in using AI tools to turn data into a system of action across consumer journeys that trigger opportunities for personalised and proactive relationships for empowered and virtual colleagues across ecosystems to drive new product innovation during digital transformation programmes.
I believe in moving rapidly from "what" needs to happen to the "how", with trusted cloud capabilities and interdependent roadmaps across partnerships, executed through high performing AI/DevOp teams.
AI and Automation
Why co-opetition is the key to solving future global challenges