Carlos Sierra Molina

Carlos Sierra Molina is a Principal AI Value Advisor & Strategist at ServiceNow, helping enterprise leaders across Iberia to drive measurable outcomes through AI‑led transformation. He brings almost 15 years of experience in financial services, including time at Boston Consulting Group (BCG), advising global institutions on operational efficiency, digital transformation, and customer and employee experience.

At BCG, Carlos co‑authored leading AI‑in‑banking thought leadership and contributed to multiple publications on GenAI, process intelligence, and operating model transformation. He previously worked at KPMG and Management Solutions and now bridges strategic consulting with platform execution, helping C‑level leaders turn AI ambition into operational reality.