Chris Holmes

Chris Holmes

Senior Director Telecommunications EMEA, ServiceNow

An experienced service and digital transformation executive who passionately believes in constantly improving service to customers through empowered employees.

My personal reputation is supremely important to me - delivering on promises and commitments, telling things as they are, and keeping those around me informed and engaged.

A strong track record of successful delivery either in an advisory capacity or as a P&L or operations owner.


  • Man sitting on bench with computer
    Telecommunications
    Changing the telco world with intelligent connectivity
    08 June 2022
  • Women laying on couch on phone.
    Telecommunications
    Speeding up 5G adoption
    13 December 2021

Featured

  • Exec Connect ESG takeaways: Photo of welcome sign to event
    Cybersecurity and Risk
    Exec Connect: 5 key ESG takeaways from our latest roundtable
    Hear from business leaders about how they’re navigating their ESG strategies, why ESG matters, and how we can help make it easier.
  • CIOs should evolve: man transitioning from schoolboy to graduate to businessman to business leader
    AI and Automation
    CIOs should evolve, not transform
    CIOs too often think of tech transformation as involving a single heavy lift. Successful transformations are typically about continuous, steady improvements.
  • Onboarding in banks: two people working from laptops
    Financial Services
    Successful customer onboarding in banks
    A huge number of banks are experiencing the Red Queen effect in relation to digital customer onboarding. Find out how to overcome that.

Trends & Research

  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
  • Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
    Employee Experience
    Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
  • Why human-centric metrics are essential to business agility
    Cybersecurity and Risk
    Why human-centric metrics are essential to business agility
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year