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Damien Davis

Damien Davis

Director, Product Management at ServiceNow

ITSM leader at ServiceNow. Focus topics include our chatbot, machine learning, and analytics offerings. I am passionate about how technology such as analytics and AI can improve operational and strategic decision support to drive great customer experiences. 

  • Women at a desk and looking at phone and writing notes.
    Employee Experience
    The era of employee experience: how businesses can provide consumer-grade tech support
    19 October 2021
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  • Meet Damien: Three Peaks Challenge
    Culture
    Meet Damien: Three Peaks Challenge
    23 February 2021
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Featured

  • Now Platform Tokyo release: Tokyo Skytree with pink flowers in foreground
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realisation.
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    When telecom company ATN International wanted to elevate its integrated risk management programme, it chose the Now Platform from ServiceNow.Find out why.
  • Exec Connect ESG takeaways: Photo of welcome sign to event
    Cybersecurity and Risk
    Exec Connect: 5 key ESG takeaways from our latest roundtable
    Hear from business leaders about how they’re navigating their ESG strategies, why ESG matters, and how we can help make it easier.

Trends & Research

  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
  • Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
    Employee Experience
    Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
  • Why human-centric metrics are essential to business agility
    Cybersecurity and Risk
    Why human-centric metrics are essential to business agility
Productivity depends on people
4 ways AI can power IT asset management

Topics

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