Detlef Krause is the vice president and general manager of ServiceNow EMEA Central. He has overall responsibility for business in Germany, Austria, Switzerland, the Alps, and Central and Eastern Europe, including expansion, partnerships, customer relationships, and building and growing the ServiceNow team in these regions.
Prior to joining ServiceNow in 2018, Detlef was senior vice president of S/4 HANA Cloud Middle Eastern Europe at SAP. He has more than 20 years of experience in the IT industry , including senior management positions in large IT companies such as Microsoft, Salesforce, and British Telecom.