Jordi Ferrer

Jordi Ferrer

As the head of ServiceNow’s UK & Ireland business, I have a clear vision: to enable organisations with technology that will make an incredibly positive impact - on their business, their employees and their customers.

Through 15 years in senior roles at large tech brands, I’ve worked in some of the most complex and challenging business environments, using my leadership skills and technology understanding alongside the art of negotiation to drive lasting, technology-driven transformation in businesses across a wide range of sectors, particularly telecoms, industry and financial services.

I’m a firm believer that honesty and transparency build trust and foster long-term relationships. That’s why I take a people-centric approach to business, aligning diverse teams behind a joint vision to solve problems. It is paramount to work closely with customers to understand their challenges and objectives to achieve mutual success.


  • What actually makes ServiceNow a great place to work?
    Culture
    What actually makes ServiceNow a great place to work?
    20 July 2022
  • Man sitting on bench with computer
    Careers
    ServiceNow ranks 9th in the 2022 Great Place to Work Survey
    27 April 2022
  • Unlocking the business potential of low-code technology
    Application Development
    Low-code, high stakes: Unlocking the business potential of low-code technology
    08 February 2022
  • Flags of various countries
    Cybersecurity and Risk
    Unlocking equitable growth: the role of the CEO in driving change
    29 November 2021
  • ServiceNow Great Place to Work Certification
    Culture
    ServiceNow – a Great Place to Work
    17 November 2021
  • ServiceNow is the UK’s Best Workplace in Tech 2021
    Culture
    ServiceNow is the UK’s Best Workplace in Tech 2021
    14 October 2021
  • How to keep billions of tons of goods flowing with the EU
    Government
    How to keep billions of tons of goods flowing with the EU
    29 June 2021
  • The workflow revolution is the future of work
    Crisis Management
    The workflow revolution is the future of work
    07 May 2021
  • Top ten survey ranking
    Life at Now
    Top Ten Survey Ranking proves ServiceNow is a truly Great Place to Work
    29 April 2021
  • Knowledge 2021
    Events
    Knowledge 2021: The UK&I voices to look out for
    22 April 2021
  • A future where work happens everywhere
    Crisis Management
    A future where work happens everywhere
    09 December 2020
  • Three ways the upcoming Now at Work event can help prepare your business for the future
    Events
    Three ways the upcoming Now at Work event can help prepare your business for the future
    14 September 2020
  • Getting UK businesses and people ready for a safe return to work
    Crisis Management
    Getting UK businesses and people ready for a safe return to work
    19 May 2020
  • No company is an island – the need for ‘radical transparency’
    Culture
    No company is an island – the need for ‘radical transparency'
    17 April 2020
  • Solving the problem of declining UK productivity
    Crisis Management
    Solving the problem of declining UK productivity
    14 February 2020

Featured

  • Exec Connect ESG takeaways: Photo of welcome sign to event
    Cybersecurity and Risk
    Exec Connect: 5 key ESG takeaways from our latest roundtable
    Hear from business leaders about how they’re navigating their ESG strategies, why ESG matters, and how we can help make it easier.
  • CIOs should evolve: man transitioning from schoolboy to graduate to businessman to business leader
    AI and Automation
    CIOs should evolve, not transform
    CIOs too often think of tech transformation as involving a single heavy lift. Successful transformations are typically about continuous, steady improvements.
  • Onboarding in banks: two people working from laptops
    Financial Services
    Successful customer onboarding in banks
    A huge number of banks are experiencing the Red Queen effect in relation to digital customer onboarding. Find out how to overcome that.

Trends & Research

  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
  • Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
    Employee Experience
    Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
  • Why human-centric metrics are essential to business agility
    Cybersecurity and Risk
    Why human-centric metrics are essential to business agility
Productivity depends on people
4 ways AI can power IT asset management

Topics

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