Matthew Higham

Matthew Higham is the chief digital and technology officer for UK&I at ServiceNow, driving disruptive thinking for customers and through partners on transformational digital journeys that fundamentally change how they operate, empower their people, and create new opportunities. With over two decades of cross-industry expertise spanning financial services, manufacturing, critical national infrastructure, and public services, he brings a purposeful approach to technology adoption that centers on inclusion, sustainability, and cultural transformation, championing AI ethics and sustainable innovation.

As a Board Trustee for Diabetes UK and advisor to start-ups and sustainability councils, Matthew ensures technology works harder for the good of both organisation and society, challenging business models and pushing use cases to the edge of transformation for the benefit of customers and the markets they serve.