Paul Smith

Paul Smith

Paul Smith joined ServiceNow in July 2020 and is the President, EMEA. Paul has a passion for applying technology innovation to reinvent work and challenge legacy business models. His role at ServiceNow encompasses all these skills as he leads the EMEA organisation in the workflow revolution.

Paul has nearly 20 years’ experience in leadership and senior management roles in the technology industry, with a track record leading sales, go-to‑market operations and developing new markets to drive growth at scale. He is also an ally in the technology industry for diversity, inclusion, and belonging.  Previous organisations include Proctor and Gamble, Microsoft and Salesforce.


  • Business people meeting at conference table.
    AI and Automation
    Unlocking productivity and efficiency with innovative workplace technology
    14 December 2021
  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
    23 February 2021
  • Paul Smith
    Business Impact
    Why I’m ready for the next technology revolution
    14 July 2020

Featured

  • Now Platform Tokyo release: Tokyo Skytree with pink flowers in foreground
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realisation.
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    When telecom company ATN International wanted to elevate its integrated risk management programme, it chose the Now Platform from ServiceNow.Find out why.
  • Exec Connect ESG takeaways: Photo of welcome sign to event
    Cybersecurity and Risk
    Exec Connect: 5 key ESG takeaways from our latest roundtable
    Hear from business leaders about how they’re navigating their ESG strategies, why ESG matters, and how we can help make it easier.

Trends & Research

  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
  • Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
    Employee Experience
    Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
  • Why human-centric metrics are essential to business agility
    Cybersecurity and Risk
    Why human-centric metrics are essential to business agility
Productivity depends on people
4 ways AI can power IT asset management

Topics

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