ServiceNow Blog


  • Knowledge 2023 takeaways: a group of women raising their hands
    Events
    4 takeaways from Knowledge 2023
    31 May 2023
  • Mittelstand and middle business syndrome: 3 colleagues working around a laptop
    IT Management
    Mittelstand: The middle business syndrome
    24 May 2023
  • What is CX versus UX?
    Customer Experience
    What is CX versus UX?
    22 May 2023
  • Customer journey stages: An essential guide
    Customer Experience
    Customer journey stages: An essential guide
    15 May 2023
  • Technology in higher education: Teacher in front of board at head of class
    Education
    The power of technology in higher education
    11 May 2023
  • Career shift: two women in conversation at a table in an office
    Careers
    Automation is opportunity for a career shift into tech
    09 May 2023
  • How ServiceNow EMEA protects our planet
    Culture
    How ServiceNow EMEA invests in our planet
    21 April 2023
  • AI in the contact centre: smiling male worker wearing headset in front of open laptop
    Customer Experience
    3 benefits of AI in the contact centre
    18 April 2023
  • Total experience for long-term success: 3 co-workers seated, smiling with a laptop
    Customer Experience
    Delivering total experience for long-term success
    17 April 2023
  • Customer loyalty: smiling woman behind a counter handling a customer's purchase transaction
    Customer Experience
    Driving long-term customer loyalty
    10 March 2023
  • Interconnected telcos: Photos from Mobile World Congress
    Events
    Interconnected telcos: Highlights from Mobile World Congress
    09 March 2023
  • Daniela S., ServiceNow employee and a former refugee who started a tech career later in life
    Careers
    Meet Daniella: A former refugee who started a tech career later in life
    22 February 2023
  • ServiceNow Knowledge: two businesspeople chatting in a crowd
    Events
    4 reasons to say yes to ServiceNow Knowledge 2023
    21 February 2023
  • Best Workplaces for Parents: ServiceNow employees with their families
    Careers
    What makes ServiceNow one of the Best Workplaces for Parents
    13 January 2023
  • ServiceNow Finland Country Manager Nina Koivikko
    Culture
    Meet ServiceNow Finland Country Manager Nina Koivikko
    12 January 2023
  • ServiceNow: Glassdoor Best Places to Work 2023
    Careers
    Glassdoor: ServiceNow is still one of the Best Places to Work
    11 January 2023
  • ServiceNow employees volunteer around the world.
    Culture
    Local action, global results: Employees volunteer around the world
    09 December 2022
  • Exec Connect ESG takeaways: Photo of welcome sign to event
    Cybersecurity and Risk
    Exec Connect: 5 key ESG takeaways from our latest roundtable
    07 December 2022
  • ServiceNow World Forum London: People at the event
    Events
    Key takeaways from the ServiceNow World Forum London 2022
    05 December 2022
  • Anne Haaber-Bernth, Country Manager, ServiceNow Sweden
    Culture
    Meet new Country Manager of ServiceNow Sweden Anne Haaber-Bernth
    30 September 2022
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    23 September 2022
  • Waled Bajukhaif
    Culture
    Meet the ServiceNow NextGen participants: Waled Bajukhaif
    09 August 2022
  • Opening new doors with a digital healthcare platform
    Healthcare
    Opening new doors with a digital healthcare platform
    08 July 2022
  • How the public sector can embrace hybrid working
    Government
    How the public sector can embrace hybrid working
    24 June 2022
  • Man sitting on bench with computer
    Cybersecurity and Risk
    ServiceNow launches its Protected Platform for the European Union (SPP EU)
    09 June 2022
  • Digitalization: view of an airplane flying overhead
    Customer Stories
    Singapore Airlines embraces digitalisation to soar to new heights
    16 May 2022
  • Field service: woman wearing hard hat looking at laptop outdoors at sunset
    Customer Experience
    Field service experience could be the next business differentiator
    21 April 2022
  • Technology giant Fujitsu: people walking outdoors in Tokyo surrounded by tall buildings
    Customer Stories
    How tech giant Fujitsu revamped itself from inside out
    18 April 2022
  • Three things manufacturers need to do to succeed
    Manufacturing
    Three things manufacturers need to do to succeed
    25 January 2022
  • Visibility, agility, and speed are needed to win in after-sales services
    Manufacturing
    Visibility, agility, and speed are needed to win in after-sales services
    20 January 2022
  • Man typing on a laptop.
    Application Development
    The true meaning of low code this Christmas – and beyond
    16 December 2021
  • Flags of various countries
    Telecommunications
    B2B Telco: Igniting new value with the constant evolution
    02 December 2021
  • Group of women and men at conference.
    IT Management
    Build a foundation of innovation in your enterprise
    28 October 2021
  • Women in Action: Three tips for career success
    Culture
    Women in Action: Three tips for career success
    19 August 2021
  • How CIOs are taking digital transformation to the next level
    IT Management
    How CIOs are taking digital transformation to the next level
    30 June 2021
  • why-customer-experience-is-king-in-the-new-world-of-work
    Customer Experience
    Why customer experience is king in the new world of work
    24 June 2021
  • future-of-cybersecurity-relies-on-well-educated-employees-and-technology
    Cybersecurity and Risk
    Why the future of cybersecurity relies on well-educated employees and needs-based technology 
    21 June 2021
  • hybrid-working-the-future-of-employee-experience
    Employee Experience
    Why hybrid working is the future of employee experience
    21 June 2021
  • How IT leaders can guide their teams through the next phase of digital transformation
    Customer Stories
    How IT leaders can guide their teams through the next phase of digital transformation
    09 June 2021
  • Employee Happiness = Customer Satisfaction
    Employee Experience
    Employee Happiness = Customer Satisfaction
    12 May 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Customer Stories
    DNB and Vendor Risk Management: Reducing risk across a network of partnerships
    25 February 2021
  • When I became pregnant in 2018, instead of putting my career progression on pause, I continued to thrive and deliver as one of the top sales performers in EMEA.
    Life at Now
    How ambition and parenthood can go hand in hand
    23 November 2020
  • Meet our Culture Champions: Creating a culture of belonging at ServiceNow Dublin
    Culture
    Meet our Culture Champions: Creating a culture of belonging at ServiceNow Dublin
    18 September 2020

Featured

  • Now Platform Tokyo release: Tokyo Skytree with pink flowers in foreground
    Now Platform
    Welcome to the Now Platform Tokyo release!
    Meet the Now Platform Tokyo release, which includes new tools and enhancements for employee experience, security, intelligence, and value realisation.
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    When telecom company ATN International wanted to elevate its integrated risk management programme, it chose the Now Platform from ServiceNow.Find out why.
  • Exec Connect ESG takeaways: Photo of welcome sign to event
    Cybersecurity and Risk
    Exec Connect: 5 key ESG takeaways from our latest roundtable
    Hear from business leaders about how they’re navigating their ESG strategies, why ESG matters, and how we can help make it easier.

Trends & Research

  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
  • Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
    Employee Experience
    Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
  • Why human-centric metrics are essential to business agility
    Cybersecurity and Risk
    Why human-centric metrics are essential to business agility
Productivity depends on people
4 ways AI can power IT asset management

Topics

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