Customer Stories


  • Airport support: overhead shot of an airplane at a gate
    Customer Stories
    Ready for (on)boarding: How ServiceNow supports Manchester Airport Group
    06 October 2022
  • Een update van Tjommie en Ndlovu Care Group
    Customer Stories
    Spreading hope: An update from Tjommie and Ndlovu Care Group
    29 September 2022
  • integrated risk management in telecom: businessman on phone with communications cables in foreground
    Customer Stories
    How a telecom company elevated integrated risk management and security
    23 September 2022
  • Digitalization: view of an airplane flying overhead
    Customer Stories
    Singapore Airlines embraces digitalisation to soar to new heights
    16 May 2022
  • Technology giant Fujitsu: people walking outdoors in Tokyo surrounded by tall buildings
    Customer Stories
    How tech giant Fujitsu revamped itself from inside out
    18 April 2022
  • Unlocking the business potential of low-code technology
    Customer Stories
    Publishing house goes digital to increase internal service process quality
    10 March 2022
  • Healthcare security: A doctor and patient discuss information on a tablet.
    Customer Stories
    Bupa protects and connects 4.7M customers with digital healthcare
    01 November 2021
  • putting-people-at-the-heart-of-digital-transformation
    Customer Stories
    Putting people at the heart of digital transformation
    22 June 2021
  • How IT leaders can guide their teams through the next phase of digital transformation
    Customer Stories
    How IT leaders can guide their teams through the next phase of digital transformation
    09 June 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Customer Stories
    DNB and Vendor Risk Management: Reducing risk across a network of partnerships
    25 February 2021
  • How COVID-19 has put customer experience on the front line of competitiveness
    COVID-19
    How COVID-19 has put customer experience on the front line of competitiveness
    09 October 2020
  • What good looks like
    Customer Stories
    What good looks like
    15 September 2020
  • Experience Can Drive Better Brand Loyalty: Lady standing outside looking at her phone with people walking around her
    Customer Experience
    Survey: Experience can drive better brand loyalty for EMEA businesses
    Brand loyalty has taken a dip, according to recent research by ServiceNow and Opinium. Find out how improving total experience can turn this around.
  • Knowledge 2023 takeaways: a group of women raising their hands
    Events
    4 takeaways from Knowledge 2023
    Knowledge 2023 united thousands of ServiceNow customers and colleagues at the first single global user conference in three years. Here are four key takeaways.
  • Connected ecosystem: man in a coffee shop looking at a smartphone in front of an open laptop
    Customer Experience
    Transformation Done Wright: The connected ecosystem
    What’s the secret to solving customer issues fast while cutting costs for your business? Tapping into a connected ecosystem.

Trends & Research

  • The Year of Infinite Innovation
    Cybersecurity and Risk
    The Year of Infinite Innovation
  • Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
    Employee Experience
    Employee Experience Research: Resilience and flexibility will lead to post-COVID opportunity
Productivity depends on people

Topics

Year